Contact Us Online
Non-urgent advice: Non-Urgent Requests
For urgent medical concerns go to Urgent Care Need
If you have a non-urgent medical or administrative request, you can contact us online - details below.
Our online service is available Monday to Friday (excluding bank holidays) from 8:00 AM.
Please note that access may be limited once we reach our daily capacity. We appreciate your understanding - this helps us manage demand safely and provide timely care for those with the most urgent needs.
Number of medical and admin requests received between June 2024 - June 2025:
- Online submissions: 31,422
- Via telephone or reception desk: 33,590
Your message will be reviewed and triaged (prioritised) by our team on the day and we aim to respond within 7 working days depending on your clinical need.
Our team will contact you by calling, text messaging or sending a text with a self-booking link for a telephone or face-to-face appointment.
Page created: 10 December 2019