Contact Us Online

For urgent medical concerns go to Urgent Care Need

If you have a non-urgent medical or administrative request, you can contact us online - details below.

Our online service is available Monday to Friday (excluding bank holidays) from 8:00 AM.

Please note that access may be limited once we reach our daily capacity. We appreciate your understanding - this helps us manage demand safely and provide timely care for those with the most urgent needs.

Number of medical and admin requests received between June 2024 - June 2025: 

• Online submissions: 31,422 
• Via telephone or reception desk: 33,590

Your message will be reviewed and triaged (prioritised) by our team on the day and we aim to respond within 7 working days depending on your clinical need.

Our team will contact you by calling, text messaging or sending a text with a self-booking link for a telephone or face-to-face appointment.