Mental Health & Wellbeing

Urgent advice: Call a Samaritan

When life is tough Samaritans are here to listen at any time of the day or night

You can talk to them about anything that's troubling you, no matter how difficult

Call free on 116 123 or visit the Samaritans website

Urgent advice: CALM Webchat

Free, anonymous webchat with trained staff

Visit the CALM website. Open 5pm-Midnight, 365 days a year 

Urgent advice: Text Shout

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance 

Text "SHOUT" to 85258 or visit Shout Crisis Text Line

Urgent advice: In a Crisis? Go To Safe Haven

Safe Haven provides emotional & practical help to individuals experiencing mental health crises.

We give you the option to talk to one of our staff about how you are feeling & will help you to access the right support within calm, safe & confidential surroundings. You can come in person to the Safe Haven or access it virtually.

Safe Haven is open 7 evenings a week, 365 days a year: Monday to Sunday (including Bank Holidays) 6pm to 10pm (For ages 18 & over)

We recommend visiting us in person at our address but alternatively you can call us on 0300 303 5772 or arrange a virtual appointment

Where to find us: 3 Vyne Road, Basingstoke, RG21 5NL

Better Health

iTalk Psychology Therapy

iTalk provides FREE treatment to people 16 and over, suffering from a range of common mental health problems

Wellbeing Practice Services

Learn more about health and wellbeing services we offer via our GP practice. We provide heath coaching and wellbeing pratitioner support. 

Children & Young Peoples

Mental Health & Wellbeing support for children & young people

Anxiety UK

Anxiety UK was established to promote the relief & rehabilitation of persons suffering from agoraphobia & associated anxiety disorders, phobias & conditions, in particular, but not exclusively, by raising awareness in such topics. Become a member / Get help now / Therapy

Helpline: 03444 775 774

Basingstoke Wellbeing Centre

Basingstoke Wellbeing Centre provides a range of support for mental health including groups, courses and 1 to 1 support to create and work towards recovery plans for ages 18+

You can call 01256 476572 or start a webchat to get support. The chat is open on weekdays between 9:30am - 16:30pm. Visit MIND

Cedar Tree Counselling

Located in central Basingstoke, providing affordable, professional counselling for the whole community by practising christians

Cruse Bereavement Care

Offering support & help to those who are grieving, following the death of someone close. Such an event can affect us emotionally, physically, socially & in many practical areas of our life

Call the Basingstoke branch on 01256 862264

One-to-One or Group Support

Child & Young Persons

St Michael's Hospice

If you have experienced the loss of someone who was being cared for by St. Michael’s Hospice services we can provide the following bereavement support:

Specialist bereavement counselling 

Bereavement evenings

Bereavement coffee mornings

Cancer Wellbeing Support

The Pink Place - Cancer support for women and men in and around North Hampshire

We will continue to provide online & phone support & have restarted some in-person services

Visit The Pink Place

Support line 07899 970841 (Mon-Fri 9am-3pm phone/text/whatsapp)

Eating Disorder

You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends & family members. 

Please visit Beat Eating Disorders

Clinical Partners Private Service

You will be seen by one of our senior, experienced clinicians, personally selected for their compassionate nature & commitment to helping people just like you get better,

Relate

Relationship Counselling 

Family Counselling 

Children & Young People's Counselling 

Sex Therapy 

Basingstoke Counselling Service

Offering one-to-one & couples counselling for adults

Counsellors provide a professional & affordable service

Private Counselling Directory

Find a private counsellor or therapist near you 

In person, telephone or online 

Kooth Online Support

A free online counselling & emotional wellbeing support service providing young people aged 11 - 25 years with a safe and secure means of accessing support with their emotional health & wellbeing needs from a professional team of qualified counsellors

  • A free, confidential, anonymous and safe way to receive support online
  • Out of hours’ availability - counsellors are available from 12pm to 10pm on weekdays & 6pm to 10pm at weekends, every day of the year on a drop in basis
  • Online counselling from a professional team of BACP qualified counsellors is available via 1-1 chat sessions or messaging on a drop in basis or via booked sessions
  • Discussion boards which are all pre-moderated allow young people to access peer to peer support
  • An online magazine full of moderated articles many of which are submitted by young people offering advice and guidance on a huge range of topics

Join Kooth Now (When asked about location select Hampshire > Basingstoke)

Young People's Counselling

A registered charity offering confidential counselling to young people aged 11-25

  • Anxieties
  • Low mood & beginning of depressed symptoms
  • Simple phobias, social phobias & health anxiety
  • Self esteem
  • Issues relating to sexuality & identity
  • Loneliness, social isolation and relationships with peers (including bullying)
  • Practical support for those with diagnosed mental health conditions (subject to assessment)
  • Support for getting back into education, training or work
  • Support to prevent homelessness
  • Young parents
  • Individuals who are leaving/left the care system

Please visit YPI Counselling

Contact us online to arrange a face-to-face appointment with the YPI team at our practice for an initial assessment.

Mental Wellbeing Audio Guides

Low mood, sadness & depression 

Anxiety control training 

Overcoming sleep problems 

Low confidence & assertiveness 

Unhelpful thinking

Domestic Violence Helpline

Are you experiencing domestic violence ? 

Do you know of someone who is experiencing abuse and may need help & support? 

I've Been Sexually Assaulted

The Treetops Centre is our Sexual Assault Referral Centre (SARC)

Visit Treetops

Contact number 0300 123 6616

If you are in a dangerous situation or need medical assistance please call 999

Vivid Wellbeing Service

Housing provider Vivid has developed a comprehensive wellbeing service to support their tenants

Working to prevent unnecessary evictions if someone is in hospital

Working to support people to reintegrate back into the community post discharge

Supporting ongoing engagement in treatment, care or recovery plans

Exercise & Weight Loss

Improve your mental health & wellbeing with exercise 

Local resources 

Community Connect Service

Whether you are feeling lonely, or are looking to become physically active but need help with motivation, want support to find out how to take part in activities in your community then the British Red Cross can help. FREE service, receiving up to 12 weeks support, tailored to each person's needs and goals 

  • Lonley & isolated 
  • Need to reconnect with the community
  • Would like carer support & signposting to groups, days centres & benefits 
  • Advice & signposting about keeping fit & healthy 
  • Have anxiety but would like to get out more 
  • Tracey has 20+ years experience with people with learning disabilities 

Contact Tracey on 07885 804 25

Download Referral Form > Email back to RuralWest@redcross.org.uk

Op COURAGE: For Veterans

If you or someone you know is struggling with their mental health or wellbeing, expert help is available from Op COURAGE: The Veterans Mental Health & Wellbeing Service.

It does not matter if you're due to leave the armed forces, just left the armed forces or left many years ago. Op COURAGE are here to help & understand the courage it takes to speak to someone.

Contact us online