Mental Health & Wellbeing

Call a Samaritan

When life is tough, Samaritans are here to listen at any time of the day or night

You can talk to them about anything that's troubling you, no matter how difficult

Call free on 116 123 or visit the Samaritans website

CALM Webchat

Free, anonymous webchat with trained staff

Visit the CALM website. Open 5pm-Midnight, 365 days a year 

Text Shout

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance 

Text "SHOUT" to 85258 or visit Shout Crisis Text Line

In a Crisis? Go To Safe Haven

Safe Haven provides emotional & practical help to individuals experiencing mental health crises. We give you the option to talk to one of our staff about how you are feeling, & will help you to access the right support within calm, safe & confidential surroundings. You can come in person to the Safe Haven or access it virtually

Safe Haven is open 7 evenings a week, 365 days a year: Monday to Sunday (including Bank Holidays) 6pm to 10pm (For ages 18 & over)

We recommend visiting us in person at our address but alternatively you can call us on  0300 303 5722 or arrange a virtual appointment 

Where to find us: 3 Vyne Road, Basingstoke, RG21 5NL

MIND Mental Health Clinic

Book in with a mental health support worker at Holmwood, for 16+ years old suffering from anxiety, lower mood, depression 

Contact Us Online to request a telephone appointment

Or attend Basingstoke branch 01256 476572 

Start a webchat to get support. The chat is open on weekdays between 9:30am - 16:30pm. Visit MIND

Anxiety UK

Anxiety UK was established to promote the relief & rehabilitation of persons suffering from agoraphobia & associated anxiety disorders, phobias & conditions, in particular, but not exclusively, by raising awareness in such topics. Become a member / Get help now / Therapy

Helpline: 03444 775 774

Online Support Services Timetable: Anxiety UK

Health & Wellbeing Coach

This NHS health coaching service is offered from our practice to help create lasting change to improve a person’s well-being and overall health

Find out more here

Eating Disorder

You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends & family members. 

Please visit Beat Eating Disorders

Cruse Bereavement Care

Offering support & help to those who are grieving, following the death of someone close. Such an event can affect us emotionally, physically, socially & in many practical areas of our life

Call the Basingstoke branch on 01256 862264

One-to-One or Group Support

Child & Young Persons

St Michael's Hospice

If you have experienced the loss of someone who was being cared for by St. Michael’s Hospice services we can provide the following bereavement support:

Specialist bereavement counselling 

Bereavement evenings

Bereavement coffee mornings

Cancer Wellbeing Support

The Pink Place - Cancer support for women and men in and around North Hampshire

We will continue to provide online & phone support & have restarted some in-person services

Visit The Pink Place

Support line 07899 970841 (Mon-Fri 9am-3pm phone/text/whatsapp)

Clinical Partners Private Service

You will be seen by one of our senior, experienced clinicians, personally selected for their compassionate nature & commitment to helping people just like you get better

Kooth Online Support

A free online counselling & emotional wellbeing support service providing young people aged 11 - 25 years with a safe and secure means of accessing support with their emotional health & wellbeing needs from a professional team of qualified counsellors

  • A free, confidential, anonymous and safe way to receive support online
  • Out of hours’ availability - counsellors are available from 12pm to 10pm on weekdays & 6pm to 10pm at weekends, every day of the year on a drop in basis
  • Online counselling from a professional team of BACP qualified counsellors is available via 1-1 chat sessions or messaging on a drop in basis or via booked sessions
  • Discussion boards which are all pre-moderated allow young people to access peer to peer support
  • An online magazine full of moderated articles many of which are submitted by young people offering advice and guidance on a huge range of topics

Join Kooth Now (When asked about location select Hampshire > Basingstoke)

Young People's Counselling

A registered charity offering confidential counselling to young people aged 11-25

  • Anxieties
  • Low mood & beginning of depressed symptoms
  • Simple phobias, social phobias & health anxiety
  • Self esteem
  • Issues relating to sexuality & identity
  • Loneliness, social isolation and relationships with peers (including bullying)
  • Practical support for those with diagnosed mental health conditions (subject to assessment)
  • Support for getting back into education, training or work
  • Support to prevent homelessness
  • Young parents
  • Individuals who are leaving/left the care system

Please visit YPI Counselling

Learning Disability & Autism Support

Speak up 4 my health: This project runs from April 2022 – September 2022 for adults and April 2022 – March 2023 for children and young people up to the age of 25.

We will be supporting people with a learning disability or autism to:

  • Identify areas for improvement in your physical & mental health
  • Develop a personal plan to help you achieve your goals
  • Find the right groups or activities (online & in person) & match you with a ‘peer buddy’ if required
  • Learn the digital or social media skills you need

We will be working with people individually or in group sessions

Make a referral here 

Video Counselling

A private (paid for) service for over-18-year-olds for a full initial video assessment with a Psychologist, cognitive behavioural therapy (CBT) therapist or a psychological well-being practitioner

Help with anxiety, depression, OCD, panic attacks & stress

Book online via Patient Access  (Starting from £55 for 50 mins)

Or Find a private therapist near you to see in person, telephone or online (Fees vary)

Community Connect Service

Whether you are feeling lonely, or are looking to become physically active but need help with motivation, want support to find out how to take part in activities in your community then the British Red Cross can help 

FREE service, receiving up to 12 weeks support, tailored to each person's needs and goals 

  • Lonley & isolated 
  • Need to reconnect with the community
  • Would like carer support & signposting to groups, days centres & benefits 
  • Advice & signposting about keeping fit & healthy 
  • Have anxiety but would like to get out more 
  • Tracey has 20+ years experience with people with learning disabilities 

Contact Tracey on 07885 804 25

Download Referral Form > Email back to RuralWest@redcross.org.uk

Op COURAGE: For Veterans

If you or someone you know is struggling with their mental health or wellbeing, expert help is available from Op COURAGE: The Veterans Mental Health & Wellbeing Service

It does not matter if you're due to leave the armed forces, just left the armed forces or left many years ago. Op COURAGE are here to help & understand the courage it takes to speak to someone

Visit NHS/Veterans