Child Health

Immediate action required: Call 999 or go to your local A&E if your child is experiencing any of the following

Severe breathing difficulties - fast breathing with muscle movement under the rib cage and between the ribs, lips turned blue, choking, unable to speak (older children), or grunting (babies)

Severe drowsiness - unconscious or unaware of what is happening around them or unable to wake them up

Severe infections - feverish illness, with a rash that does not fade when you press it or cold, mottled/pale skin

Has had their first fit

Heavy bleeding that won't stop - uncontrollable bleeding from any part of their body

Severe injuries - including deep cuts after a serious accident

Poisoning - they have swallowed something they should not have (medicines, batteries, household chemicals)

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Urgent advice: NHS 111

If you think you need medical help right now, NHS 111 can tell you what to do next.

For a minor injury or eye/eyelid problem please go to the Minor Injuries page.

Non-urgent advice: Worried About Your Child?

Healthier Together is a website and mobile app that has been developed by healthcare professionals to provide comprehensive advice for parents, young people and pregnant women. 

Using an easy-to-follow traffic light system you'll find clear information on common childhood illnessess, including advice on what to look out for, when and where to seek help if required, what you should do to keep your child comfortable and how long your child's symptoms are likely to last. 

The app will guide you if you should contact 111 or our surgery, which you will be able to do directly via the app.

Download app now

Go to Healthier Together Website

Call us on 0118 981 4166 

Pharmacy 1st

Chat Health

ChatHealth is a confidential text support service for parents, carers, families and young people in Hampshire manned by Southern Health health visitors and school nurses.

There are three ChatHealth services for:

Any text sent outside opening hours will receive an automated message with advice of where to get help if their question is urgent. Out-of-hours texts will be replied to within one working day.

HENRY buddy

Are you finding life with young children a challenge? You’re not alone!  

HENRY provides a wide range of support for families from pregnancy to age 12 including workshops, programmes, resources and online help. 

Free support provided by a friendly and trained HENRY practitioner either online or by telephone.

Hampshire Healthy Families


Provides evidenced based parenting programmes for parents & carers who have children aged 5-17 who:

  • Have a diagnosed Autistic Spectrum Condition (ASC)
  • Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
  • Are experiencing mild-moderate conduct disorder
  • Have behaviour that challenges
  • Are teenagers displaying anti-social behaviour including child to parent violence

Please visit Barnardo's/Parenting Support

Contact us online