Staff Vacancies

Job Title: GP Receptionist
Location: Tadley Medical Partnership
Contract Type: Full-Time / Part-Time / Relief

About Us:
Tadley Medical Partnership is a busy, friendly, and well-established medical practice providing high-quality care to our patients. We are currently looking for dedicated and professional GP Receptionists to join our team, this maybe on a Full Time, Part Time or Relief basis. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

Role Overview:
As a GP Receptionist, you will be the first point of contact for patients, handling appointments, queries, and providing a range of administrative support to our clinical team. You will be responsible for managing phone calls, greeting patients, processing patient information, and assisting with the smooth running of the practice.

Key Responsibilities:

• Answering phone calls and booking appointments for patients.
• Greeting and checking-in patients as they arrive at the practice.
• Handling patient queries and ensuring a positive experience.
• Updating and maintaining patient records accurately.
• Managing patient flow and ensuring appointments run on time.
• Assisting with the preparation of medical records and documents.
• Handling sensitive information confidentially in line with GDPR regulations.
• Supporting the clinical team with general administrative tasks as needed.

Key Skills & Qualifications:

• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks.
• Strong organisational skills and attention to detail.
• A caring, professional attitude with the ability to empathise with patients.
• Competency in using computer systems and medical software (training provided).
• Knowledge of medical terminology is an advantage but not essential.

Benefits:

• Ongoing training and development opportunities.
• Supportive and friendly work environment.
• Access to NHS Pension

How to Apply:
If you are passionate about providing excellent patient care and want to make a difference, please hand your CV and a cover letter outlining your suitability for the role into Holmwood Reception or email holmwoodhealthcentre@nhs.net and place in the subject line Receptionist Vacancy.
Tadley Medical Partnership is an equal opportunities employer.

 Reception Job Description.docx

The Rural West Primary Care Network (PCN) is looking to recruit a second full time Cardiovascular Disease (CVD) Care Co-ordinator, to work alongside the existing CVD Care Co-ordinator and as part of our PCN’s wider team to enhance our friendly, busy network of practices. The Network consists of two GP Partnerships in north Hampshire: Tadley Medical Partnership and Watership Down Health with surgeries in Kingsclere, Overton, Oakley and Tadley.

The main purpose of this role is to support patients across the Rural West PCN with long-term Conditions (LTC); specifically, those people with cardiovascular disease (CVD), high blood pressure, heart disease and strokes. The successful candidate will play a key role in proactively identifying and working with these patients, their families and carers to improve their understanding of their condition and support them to manage it.

The post holder will work closely with the GPs, nurses and the wider practice teams, to make sure that patients with CVD receive the very best care and review. The role involves giving patients the opportunity for health reviews to manage and improve their long-term health and wellbeing. This non-clinical role is administrative rather than patient facing, but direct patient contact is a key element, as the role involves organising appointments and other tasks directly with the patients. They will provide support to patients as a regular point of contact for CVD-related needs, as well as supporting the clinical teams as they provide patient care.

The postholder will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve people’s quality of life. They will work alongside our Social Prescribing link workers and Health and Wellbeing Coaches to provide an all-encompassing approach to personalised care and enable people to navigate through the health and care system. The postholder will also work with a diverse range of people from different cultural and social backgrounds.

Applicants will need excellent administration, interpersonal and communication skills and be organised, motivated and empathetic. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential. The postholder will preferably have experience of working in a primary care setting, ideally in health, social care or other support roles. Please see the Job Description and person specification on NHS Jobs for more detail.

The post is full time (37.5 hours per week (Mondays to Fridays), but with flexibility of working hours and is predominantly surgery based. It requires travel across the Network to the surgeries of both Partnerships, so flexibility of working and access to private transport is essential.

Please apply for this post via Indeed or NHS Jobs: https://www.jobs.nhs.uk reference number: A2237-25-0000

The closing date for applications is Sunday 25^th May 2024 and we expect to interview during w/c 2^nd June 2025.

For an informal discussion of the role please email Elizabeth Allison, Rural West Primary Care Manager on elizabeth.allison6@nhs.net (Mondays and Wednesdays to Fridays)

Job Description - PCN Care co-ordinator LTC CVD 1.5.25.docx