Opening Hours

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COVID-19 Change to opening hours

  • We are restricting entry to both surgeries. 
  • Morland Surgery is essentially closed unless you are asked to come in for a face to face appointment.  This will continure while we have the clinical staff to cover. If this is not possible, we will be looking to our colleagues in and around Basingstoke to help, and patients may need to be seen elsewhere for face to face consultations.

     
  • Holmwood Health Centre is open 9.00-12.00 and 14.00-18.00 for collection of prescriptions from Dispensary, dropping off of samples or if you have been asked to come to collect something.  We are operating a strict one out/one in system and ask you to wait on the footpath opposite the main health centre entrance

Extended Hours - THIS SERVICE IS CURRENTLY SUSPENDED

Additional appointments  are available for patients to pre-book in advance.  Wednesday and Thursday evenings 18:30 until 20:00, alternate Friday evenings 18:30 until 20:00 and alternate Saturday mornings 8:30 until 11:00.

Please be aware that the surgeries are not fully open at these times and access is by appointment only. The dispensaries will also be closed.

You will be told which surgery to attend when you make your appointment.  

Between 17.00 - 18.30  the doctors are available for urgent matters only, if you have a routine request we would ask that you telephone the surgery when we are next open. Reception is still open for appointment booking and cancellations.

When We Are Closed

When we are closed please call 111

You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an Urgent Care Centre, an out-of-hours GP, community nurse, emergency dentist or a late opening pharmacist.

You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year. Calls from landline and mobile phones are free.

How does it work?

111 will get you through to a team of highly-trained advisers who are supported by experienced nurses. They will ask questions to assess your symptoms and give you the health care advice you need or direct you to the right localservice. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will arrange for one to
be sent to you immediately.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.