Appointment Options

Call 999 or go to your local A&E if you are experiencing any of the following

Signs of a heart attack - pain like a very tight band, heavy weight or squeezing in the centre of your chest or any pain that moves into your jaw or neck

Signs of a stroke - face drooping on one side, can't hold both arms up, difficulty speaking, or weakness or numbness on one side of your body

Severe difficulty breathing - gasping, not being able to get words out, choking or lips turning blue

Heavy bleeding that won't stop - uncontrollable bleeding from any part of your body

Severe injuries - including deep cuts after a serious accident


Click here to submit an eConsult to contact a GP (available Monday to Friday excluding Bank Holidays)

We aim to reply to all eConsults submitted before 12pm midday on the same working day (Mon-Fri, excluding bank holidays)

Any submissions after 12pm midday may not receive a response until the next working day

We are now using a Total Triage Model. To find out more please visit 'Appointments & Services'

Provide your mobile number when requested & mention any times you are not available to take a call

Possible outcomes 

  • Your will be contacted back by text message or a telephone call
  • If more suitable we will arrange a time for a telephone, video or face-to-face appointment

When to call reception instead (0118 981 4166)

  • It's very urgent for today 
  • It's after 12pm midday & urgent as we can not guarantee your online request will be actioned on the same day
  • If you are under 18 years old 
  • It's regarding your child, please visit 'Appointment For My Child'