You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an Urgent Care Centre, an out-of-hours GP, community nurse, emergency dentist or a late opening pharmacist.
You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year. Calls from landline and mobile phones are free.
111 will get you through to a team of highly-trained advisers who are supported by experienced nurses. They will ask questions to assess your symptoms and give you the health care advice you need or direct you to the right localservice. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to.
If NHS 111 advisers think you need an ambulance, they will arrange for one to be sent to you immediately.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Pre-booked face-to-face appointments are restricted to reduce the risk of spreading infection
The GPs and advanced nurse practitioners are also working at the COVID-19 Hubs therefore there will be some reduced availablity
Online booking of appointments have been suspended
Morland Surgery is essentially closed unless you are asked to come in for a face-to-face appointment. Morland Pharmacy/Chemist Shop (McParlands) is still open. If you normally collect your medicine or paper prescription from Morland Dispensary you will now have to collect from Holmwood Health Centre Dispensary
Holmwood Health Centre has recommenced it's usual opening hours of 8:00 to 18:30 for dropping off of samples or if you have been asked to come to collect something. We are operating a strict one out/one in system and ask you to wait on the footpath opposite the main health centre entrance. It is also open for the Baby/Child Immunisation Clinic on Tuesday afternoons by appointment only.
Please do not hesitate to contact us if you are unwell
Currently suspended due to the COVID-19 pandemic
Additional appointments are available for patients to pre-book in advance. Wednesday and Thursday evenings 18:30 until 20:00, alternate Friday evenings 18:30 until 20:00 and alternate Saturday mornings 8:30 until 11:00.
Please be aware that the surgeries are not fully open at these times and access is by appointment only. The dispensaries will also be closed.
You will be told which surgery to attend when you make your appointment.
Between 17.00 - 18.30 the doctors are available for urgent matters only, if you have a routine request we would ask that you telephone the surgery when we are next open. Reception is still open for appointment booking and cancellations.