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Due to Staff Training Holmwood Health Centre will be closed

On Wednesday 15th May between 13.00 – 14.00

Patient’s attending clinics during this period please enter by the side door. A member of staff will be there to let you in.

For medical emergencies Dial 999 for routine matters please call the surgery on 01189814166 after 14:00 if possible.

Cervical Screening

Cervical Screening (Smear Tests).  Normal supply of testing kits has been resumed and we are now, once again, able to make appointments for Cervical Screening for eligible patients.

Temporary reduction in Nurse’s appointments

Due to staff shortages we regret we shall be reducing the number of appointments available with our Practice Nurses at both Morland Surgery and Holmwood Health Centre. This will affect our Travel Clinics especially and you may be directed to a travel health clinic elsewhere.

Boots and Superdrug offer this service in their larger stores and other providers are available.

We apologise for any inconvenience this may cause and hope to resume our normal service as soon as possible.

Spotting the signs of sepsis -see video guide on Child Health page

Notice to all male patients 65 and over

Abdominal Aortic Aneurysm Screening (AAA) is being offered to all male patients who reach the age of 65 this year.  If you are eligible, you will receive an invitation in the post.  Please see this poster for more details.

If you are over 65 and have not had a scan or AAA surgery previously you can refer yourself by calling 01784 884859

Changes in prescribing Gluten Free products

Please read the guideline changes here

Connect to Support Hampshire

directory of services available to adults in Hampshire




How to order Repeat Prescriptions

If you are on regular medication you can request further repeat prescriptions online via the link at the top of this page. Please note that you must be registered to use this service and be 16 years or older; contact reception or click here for more information. 

You can also order in writing by completing the re-order form that is attached to all repeat prescriptions.  This can be posted in the special box at both dispensaries, put in the surgery letter box if we are closed or posted to us.  We would recommend you allow a week for your request to reach us by mail.

For requesting medication that is not on repeat, please print and complete this form and return to your usual surgery. 

How long do I need to wait before I collect my prescription?

Non Dispensing Patients -

You collect your drugs from a chemist shop eg The Pharmacy at either surgery or a High Street pharmacy 

Please allow 4 working days

This means that, for example, a request submitted after 9 am on Monday should be ready from 4pm on Friday and an online request submitted after 6.30 pm on Friday will also not be ready until after 4pm on Friday (Normal working days are Monday to Friday excluding Bank Holidays)

Dispensing Patients -

You collect your drugs from the Dispensary at your surgery

Please allow 2 working days

This means that, for example, a request submitted after 9 am on Monday should be ready from 4pm on  Wednesday and an online request submitted after 6.30 pm on Friday will also not be ready until after 4pm on Wednesday (Normal working days are Monday to Friday excluding Bank Holidays)

If you are a Morland Patient and wish to collect medicines at Holmwood, then you must place your order at Holmwood and vice versa.  Please be aware that other independent pharmacies have their own time targets

Dispensary - (Both dispensaries close between 1.00 and 2.00 pm)

You can usually obtain medicines from the dispensary if you live more than a mile ("as the crow flies") from a chemist, you are a temporary resident or you are unable to get to a chemist shop easily.  Ask at the dispensary for details.

What is the difference between Dispensary and Pharmacy?

Dispensary and Pharmacy The pharmacy located at each surgery is owned and run by a company called  H. M. McParland Ltd who operate in a similar way to any other pharmacy on the high street.

The Dispensaries are a department within the Practice in the same way that Reception, the Secretaries and Nursing team are – all working under the direction of the GPs.

Some patients are eligible to be a Dispensing patient which means that they pick up their medicines from the dispensary. Usually, these patients will live more than 1 mile (as the crow flies) from the nearest pharmacy. Some patients who have been Dispensing patients in the past have recently received letters advising they are no longer eligible to collect their drugs from the Dispensary. We can continue to dispense to these patients if they have particular needs. All other patients are Non Dispensing and will need to collect their medicine from a pharmacy.


All repeat prescription requests are processed by the Dispensary within 2 full working days and if you are a Dispensing patient this means that you will be able to collect your medicines from the Dispensary after this time. For example, if you order your repeat prescription on a Friday night online, your medicine will be available for collection from the dispensary from 4pm Wednesday onwards. If you are a Non Dispensing patient you will be able to collect your paper prescription from Dispensary and take it to the pharmacy of your choice. If you have an arrangement with a pharmacy they will collect the prescription for you and then provide you with the medicine. Independent pharmacies can set their own target times to provide their patients with medicines. Currently the pharmacy at Holmwood is requiring an additional 2 working days due to volume of work.


If you are seeing a doctor and require immediate medication this will be made available to you as soon as possible following your appointment.



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